Return Policy

West 37th is happy to return any item that does not meet your satisfaction.

Please see our guidelines below.

RETURNS AND EXCHANGES

Items must be returned and received:

  • Unworn, unwashed, undamaged, and unused
  • With all original tags attached.
  • Within 30 days from the date your order was placed.
  • Original shipping charges are non-refundable.
  • Refunds will be processed within approximately 21 business days after we receive your return.
  • Original shipping charges are non-refundable.

DAMAGED ITEMS:

If you receive an item that is damaged, please contact customer service immediately at cs@west37th.nyc